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Frequently Asked Questions

Q1: Are you trading company or manufacture?

  A: we are a trading company.

Q2: How long is your delivery time?

A: Generally it's 7-15days for the production time,but it based on your order quantity.

Q3: Do you provide samples? is it free or extra?

A: Yes,we would like to send our samples for you checking quality but it's not free.

Q4: What is the term of payment ?

A: 100% in advance

B: Payment >=10000USD,30% TT deposit  in advance,70% balance before shipment

Q5: What payment methods do you accept?

A: We accept TT payment,paypal,Money Gram

Q6: How to deal with the faulty?

A: Firstly, Our products are produced in strict quality control system and the defective rate will be less
than 0.2%.Secondly, during the guarantee period, we will send new lights with new order for small quantity. For
defective batch products, we will repair them and resend them to you or we can discuss the solution i
ncluding re-call according to real situation.

Q7: How do i place an order ?

Step 1: Inquiry-Quote for you(pls send email to me:[email protected])

Step 2: Make artwork

Step 3: Check artwork 

Step 4: Make PI for you

Step 5: Conformation and prepay payment

Step 6:Make sample and arrange production

Step 7: Finished production and take pics for you

Step 8: Delivery after pay for the balance

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